RESEARCH REVEALED JAN 2011: DEMONSTRATING HOW SPONSORSHIP & SOCIAL MEDIA WORK BETTER TOGETHER

Looking forward to seeing you all in what we're betting is going to be a positive and prosperous 2011.

Look out for our research which we'll publish mid-January. The first piece of research to explore how fans across sport, music, fashion, film, gaming and the arts use social media to access and share their passions.

We'll include some recommendations for how brands and rights holders can make the most of the insights and opportunities that are revealed.

Happy Holidays.

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SOCIAL MEDIA UNLOCKS THE 'FORGOTTEN FAN BASE'

Millions of consumers are already engaging in their passions through Social Media. The opportunity to unlock these huge, untapped audiences is big, real and cost-effective..

Social Media gives brands the unprecedented to opportunity to drive the reach and engagement of their Sponsorship platform across often ‘forgotten’ consumer communities.  

These audiences are not only engaging with their passions, but are sharing content and consequently, growing in scale.  Their hunger for more access, information, knowledge, experience and discussion is insatiable, and to date very few organisations are finding, feeding or even leading them.  The opportunity for brands is staggering.

Fig. 1: Five Premiership football clubs and their unofficial / untapped fan base vs. official groups engaged through common social media platforms. 

Just take a look at the audience numbers surrounding five of the Premiership’s top clubs.  The official, ‘managed’ channels account for less than 25% of the total social media audience.  The vast majority are those engaged by other ‘unofficial’ fan pages, groups, forums and blogs.  

These unofficial fans are of massive value to brands.  Indeed, many of them would argue they are the truer fan – keeping clear of managed communities, choosing instead a more pure and democratic dialogue.

Unofficial does not mean inaccessible.  Through strong insights gleaned directly from these audiences, brands can easily deliver desired content that will turn forgotten fans into potential customers.

Brands should consider whether they need to create their own branded communities when dropping branded content into existing communities may well be a more effective option.

Read our post 'Where to start with Social Media'. 

josh@robinsonpincus.com

  

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WHERE TO START WITH SOCIAL MEDIA?

Building a Social Media destination, like a Facebook page, LinkedIn group or new website with added social functionality is rarely the way to embark on a Social Media campaign.  

Whilst an overall Sponsorship & Social Media strategy might ultimately feature these tools, unless you've got bags of new, on-brand content sitting in your media library, they're unlikely to be the best first step.  

Social Media is nothing without Social Content, in the same way that a billboard is nothing without an ad and a Radio Show nothing without a DJ.  Social Content comes first.  What you need to put out there comes before where you put it.  This means asking yourself the same question you normally would before embarking on any marketing activity, 'what do I want to achieve and who am I targeting?'

Your passionate target audience are already out there, using Social Media, consuming and sharing content, across many digital destinations and platforms, from blog posts to Twitter accounts to Facebook pages to specialist interest communities to good old fashioned one-way web sites.   

The key is to create something that is of value to your consumer (read our POV on entertainment vs. enablement as Social Content) and put it where they can most easily find and appreciate it.  If your Social Content offers real value, it will naturally be shared across existing destinations.  Your own destination can come when your consumers have developed a taste for the value you offer and it comes frequently enough to warrant it's own 'outlet'.   

But as a first step, create Social Content that gets your message across and is of value to your community.  This will travel and transcend boundaries.

Long before running fans flocked to Nike's Running Community (the world's largest running club), they consumed and shared news of 'NikeRun 10K' events (Social Content).

Long before live music fans embraced o2's Blueroom as a conduit to premium music experiences, they signed up and poked their friends about PRIORITY (Social Content). 

Long before football fans checked in at McDonalds Football, mums signed up and encouraged other mums to join the brand's grass roots coaching scheme, 'Mums on the Ball' (Social Content).

Content creates Connections create Community.

What do you want to say?

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SPONSORSHIP AND SOCIAL MEDIA - PERFECT PARTNERS

Traditional sponsorship principles are straight forward enough.

Brands/ companies want to talk about and ultimately sell their brands, products and services to consumers. This gets done predominately through ADVERTISING in ADTIME – at best, when consumers expect it or are receptive to it.

Outside ADTIME, brands can talk to consumers in their LEISURE TIME. SPONSORSHIP sits in that LEISURE TIME, around peoples PASSIONS & INTERESTS.

Sponsorship can do AWARENESS, IMAGE/ VALUE EXCHANGE and offer CONTENT for brands to connect with consumers in that LEISURE TIME.

SPONSORSHIP CONTENT can be particularly powerful as it,

1. Has the endorsement or a credible 3^rd party and

2. Addresses an already receptive and hungry audience.

Social Media’s arrival in mainstream culture has created a huge new opportunity for brands and sponsorship, specifically.  Crucially, this not just about seeing Social Media as a channel to tell consumers about a sponsorship.

SOCIAL MEDIA and SPONSORSHIP share some dynamic and unique ground: They are both fueled and powered by people’s PASSIONS & INTERESTS.

However, when SOCIAL MEDIA is INTEGRATED with SPONSORSHIP, exciting new benefits for brands emerge:

1.     DEPTH, through a real dialogue

2.     REACH, way more cost effectively

3.     LONGEVITY, beyond a single event

4.     CRM, data to integrate into sales channels

5.     MEASURABILITY, like never before

SOCIAL MEDIA could have become the new lease of life that SPONSORSHIP needs.

A final thought - Social Media opens up a raft of new opportunities for brands.  Amongst them, Sponsorship online of social media/ blogs and the opportunity to access fans without the need for rights  – more on this to follow.

Ben Pincus

ben@robinsonpincus.com

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